Support

We're a very small studio — your email goes to a person, not a queue.

Something went wrong in the game

It helps enormously if you can tell us three things:

• What you were doing when it happened — which level you were on.
• What you expected, and what happened instead.
• Your device — iPhone model and iOS version, if you know them. (Settings → General → About.)

A screenshot is worth a great deal. If a button did nothing, or a screen looked wrong, a photo of the screen tells us more than a paragraph can.

The app has stopped opening

If you're one of our early testers, your copy was installed directly rather than through the App Store, and those installs deliberately expire after a short period. That's normal and nothing is broken. Email us and we'll get you a fresh copy.

I've lost my progress

Color Dock keeps your progress on your own device — your coins and the levels you've cleared never leave the phone. That's good for your privacy, but it does mean that deleting the app, or moving to a new phone, starts you fresh. We're sorry; there's no way for us to restore it.

A question about your data

Everything we collect and why is set out plainly in the privacy policy. If you'd like data associated with your install deleted, email us and we'll do what we can.

Would you like to test a game early?

We're always glad to hear from people who'd like to try things before release — particularly if you're the sort of player who'll tell us honestly when something is annoying. Email us and say hello.